We use genuine Swarovski Stones in our products because Swarovski is the world's leading manufacturer of cut crystals and the brillance of these stones create timeless beauty. These fascinating stones have transformed the world of fashion and beauty into a seductively sparkling universe. Since they have upgraded their flatbacks to the Xillion Rose cut -- we now have a stone that features more facets of sparkle!  CONTACT US Arizona Mermaid is located in Phoenix, Arizona. You can reach us via phone at 602.788.8387 or by sending email to arizonamermaid@cox.net. Our fax number is 602.368.4854.  DELIVERY Arizona Mermaid's sandals are made to order and take 12 business days to complete. Please allow the time to have your sandals made. All other items in stock will ship in 48 hours of placing your order.  PAYMENT We accept visa, MasterCard, American Express and Discover Credit Cards. Your order is billed upon shipment which will not be the day you placed the order.  SHIPPING All orders are shipped insured by UPS ground. We can not ship to a P.O. box. We ship Hawaii orders via UPS air.  INTERNATIONAL ORDERS Arizona Mermaid ships all international orders via USPS Express Mail. We do not assume any custom taxes. Shipping charges will be calculated upon order processing. We must declare the exact value of the order for the proper insurance of your purchase.  RETURNS Returns must be made within 10 days of your purchase in an unworn condition in the original packaging. Please email us at arizonamermaid@cox.net to obtain an authorization code.  WHOLESALE INQUIRIES Please send email to arizonamermaid@cox.net and include your store name, address, phone number and resale certificate number in body of the message. One of our sales personnel will contact you as soon as possible to establish your account.  PRIVACY POLICY This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information, but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please refer to the Yahoo! Privacy Policy for more information.